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I can't update my Firefox. it is stuck at version 2.0

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New Contributor

I can't update my Firefox. it is stuck at version 2.0

I can't seem to update my firefox as it is stuck on version 2.0. Went to the Firefox Addon page and the page detected my firefox as version 2.0.

I tried uninstalling my firefox and reinstall (with a newer version) it but it is still detected as Version 2.0

1 ACCEPTED SOLUTION

Accepted Solutions
Support Forum Moderator

Re: I can't update my Firefox. it is stuck at version 2.0

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the Websites say that Firefox is outdated or incompatible even though it's the latest version article.

2 REPLIES
Support Forum Moderator

Re: I can't update my Firefox. it is stuck at version 2.0

You appear to have Firefox 3.6.12, you just need to reset your user agent string (identifies the version of Firefox). For details of how to do that see the Websites say that Firefox is outdated or incompatible even though it's the latest version article.

New Contributor

Re: I can't update my Firefox. it is stuck at version 2.0

Thanks for the quick reply!