cancel
Showing results for 
Search instead for 
Did you mean: 

I can't remove Divx extensions using the normal procedure. How to proceed?

Highlighted
New User

I can't remove Divx extensions using the normal procedure. How to proceed?

From the addon menu, I click uninstall, then restart Firefox. FF restarts, but the extensions have not been removed

4 REPLIES
New User

Re: I can't remove Divx extensions using the normal procedure. How to proceed?

Try the following: Uninstall Divx plugin from the Tools>addon menu, then Quit Firefox. Open Finder and search for the following folder:

Macintosh HD>Library>Application support>Mozilla>Extensions

There should be at least two folders you can explore (their name is a big bunch of letters and numbers) that contain divx related files, find them and destroy this two folders before restarting Firefox. At least it worked for me!

New User

Re: I can't remove Divx extensions using the normal procedure. How to proceed?

I tried this and everything that dynamite linked to in another help topic, but it will always keep reinstalling itself. There must be some way of getting rid of this? This is fraudulent by Divx

New User

Re: I can't remove Divx extensions using the normal procedure. How to proceed?

Interestingly enough, I was able to uninstall the Divx extensions just last week.

I'm not sure what changed, but this did, if memory serves, follow a permission repair and a directory rebuild with Disc Warrior. I had also done a hard shut down and restart. Could be a combination of all of those factors cleaned up something that was wingle wangled (high tech term)

Fri

New User

Re: I can't remove Divx extensions using the normal procedure. How to proceed?

I was hesitant to delete folders whose purpose I couldn't determine. The Firefox menu "Help/Troubleshooting Information" provided the specific "big bunch of letters and numbers" associated with the DivX plug-in. Sure enough, I found it one level down in the folder that Vegju recommended. I quit Firefox, deleted the folder with the name that matched what I found in the Troubleshooting Information, and when I restarted Firefox the DivX plug-in no longer appeared.