cancel
Showing results for 
Search instead for 
Did you mean: 

I can't play youtube videos or access games on facebook

SOLVED
Highlighted
New Contributor

I can't play youtube videos or access games on facebook

I can't play youtube videos or access games on facebook, and some websites I only get 1/2 the page. It seems like something is blocking my flash. It says my flash is up to date and also shockwave. I have included 2 screenshots. I have started in safe mode and nothing works. Works perfect in google chrome. The problem is only firefox. Any ideas??? http://i431.photobucket.com/albums/qq36/otter2208/youtube.jpg http://i431.photobucket.com/albums/qq36/otter2208/face-1.jpg I goto my plugins and see shockwave flash only. Also I have tried other sites with video and the video does not pull up at all.

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: I can't play youtube videos or access games on facebook

I tried to download an older version but it would not install for some reason. I did a system restore and now everything works. I WILL NOT UPDATE UNTIL firefox can fix their issues.

12 REPLIES
Site Moderator

Re: I can't play youtube videos or access games on facebook

New Contributor

Re: I can't play youtube videos or access games on facebook

the page pulls up but where I think a video or flash thing is supposed to be playing all I see is the word ADVERTISEMENT. I have d-loaded and installed the player, I think something is blocking it. Is that possible and if so how to correct? here is what it looks like. http://i431.photobucket.com/albums/qq36/otter2208/flash.jpg

2012-06-10-10-47-51-a39401.png
Site Moderator

Re: I can't play youtube videos or access games on facebook

Try to reset the prefs.


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

New Contributor

Re: I can't play youtube videos or access games on facebook

There is no problem with shockwave flash 11.2 plugin. It must due to Adobe Flash Player 11.3.300.257.

Either Firefox 13.0 do not support Adobe Flash Player 11.3.300.257 or Adobe Flash Player 11.3.300.257 do not support Firefox 13.0.

Please fix this problem ASAP!

New Contributor

Re: I can't play youtube videos or access games on facebook

I tried to download an older version but it would not install for some reason. I did a system restore and now everything works. I WILL NOT UPDATE UNTIL firefox can fix their issues.

New Contributor

Re: I can't play youtube videos or access games on facebook

Thanks.

New Contributor

Re: I can't play youtube videos or access games on facebook

I didn't have a problem until I updated the flashplayer.

New Contributor

Re: I can't play youtube videos or access games on facebook

I found the solution here http://www.youtube.com/watch?v=oQbu0k0rPwc&feature=youtu.be&hd=1&html5=1

I know the link is youtube, but when I had the same problem on my site http://motivationaldiary.com/ I am still able to view the youtube.

If you really can't watch the video, then try this step: 1. Closer Firefox browser 2. Open RealPlayer 3. Click RealPlayer (menu), Preferences, Download & Recording 4. Uncheck "Enable Web Download & Recording for these installed browser" (even if Firefox does not show here, uncheck the box anyway 5. Restart Firefox, it should be fine now.

If this helps you, please spare a few seconds to visit my page http://motivationaldiary.com/ Many thanks!

New Contributor

Re: I can't play youtube videos or access games on facebook