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I can't login on some websites, after I updated Firefox

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New User

I can't login on some websites, after I updated Firefox

Hello.

I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the update to that latest version of Firefox. I haven't installed any new add-ons before the update, or after it.

I cleared the cache (using Ccleaner and also from within browser's options), but that didn't solve my problem. I also cleared cookies, deleted browsing history, made sure I accepted 3rd party cookies. I also un-ticked the "I don't want to be tracked" option. I made sure that the sites I can't login into are not blocked from accepting cookies, or from anything else.

I have some add-ons installed (Ad-block, HTTPS everywhere, etc.), which I disabled one-by-one to see if they were causing problems, but with no success. Since I could login before the update, it's clearly not an add-on problem here.

Thank you.

16 REPLIES
Site Moderator

Re: I can't login on some websites, after I updated Firefox

Does if work in a New Private Window?


If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

New User

Re: I can't login on some websites, after I updated Firefox

Hello cor-el. Thank you for the reply.

I'm having trouble logging in on only 2(two) sites. There is no problem with other sites where I have accounts. If the cookies.sqlite file was corrupted, wouldn't I have trouble with all accounts?

And one more thing: if I delete all those cookies.sqlite files, will this affect my stored passwords for different sites? I did a backup of stored passwords, but it will be inconvenient to manually input all of them.

Thanks again.

Site Moderator

Re: I can't login on some websites, after I updated Firefox

The cookies.sqlite only stores the cookies, including cookies that make websites remember you.
It doesn't store the names and passwords as seen in the Password Manager, so you won't lose those if you delete the cookies.sqlite file.
You can move the file to another location or rename the file to cookies.sqlite.sav as a quick test.
That way you can restore the file if it didn't help.

New User

Re: I can't login on some websites, after I updated Firefox

I deleted the cookies.sqlite, but I still cannot' login into those sites.

Site Moderator

Re: I can't login on some websites, after I updated Firefox

Can you log in a New Private Window?

New User

Re: I can't login on some websites, after I updated Firefox

I tried logging in a new private windows after I read your first reply, but still it didn't work.

New User

Re: I can't login on some websites, after I updated Firefox

Have you found a solution yet.?

I have this huge issue where i have to go to my gmail just to click the youtube tab to login to youtube.. Any other site is the same issue but theres no workaround there.. Facebook and gmail works but thats basically it.?? Only way i can even create an account here and post something is by doing it from work.. I have no idea what is causing it and im really getting frustrated since i have no clue where to look anymore.?!

Heulp.! //O_O\\

Re: I can't login on some websites, after I updated Firefox

Hi! I have exactly the same problem! Have read all the answers, non of them was helpful. A funny thing: I must register myself, to leave a reply, or ask my own quests, and did that in firefox, and what happends? It didn't worked at all! (that was expected thou). I switched to the chrome instead, and did the registration from there, and it worked well all the way to the confirm from my email, wich not worked from firefox. With the accepted registration I tryed to login with the fox - access denied (of course). So I manage this from chrome now. The only way I see it, is to install an older version of the fox, and figure out how to prevent an expected automatic update after that, (it'll come, because I'll have an older version). It'll do that without permission when I start up the fox. This login / registration failurs with the fox on some sites (not all, and thats odd) has been there since I begun to used it. But a site that worked fine until one of the latest updates, and now doesn't work at all, must be tracable by those who tamper with the codes in the fox, and therefor must be able to fix it. Or?

New User

Re: I can't login on some websites, after I updated Firefox

I actually fixed my issue...

it was because the netgear router had a glitch in the firmware... Restarting/resetting the router didn't un-bugg it anyhow so it was only when i really combed it thoroughly i figured it out.. Checking certain things like cookie filtering got mis-applied and corrupted.. i had to uncheck everything and then re-check everything again to unbug it for some reason.. that cookie filtering can break havok on your network for some reason.! Anyways it seems like a glitch in the firmware you can avoid if you know it's there so i guess it wont be a problem anymore hehe.. I were getting desperate hah...

It really sounds like your system has gone wonky.? Sure it isn't just some settings you need to reset totally and disable all addons etc.? Maybe boot in safe mode and make sure everything is deleted like cookies and history.?