cancel
Showing results for 
Search instead for 
Did you mean: 

I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

Highlighted
New User

I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

I am using windows 7 64 bit.

4 REPLIES
Regular User

Re: I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

New User

Re: I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

Did as you suggested but I am still having the same problem.

2013-01-17-10-45-47-1b335d.png
Site Moderator

Re: I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
New User

Re: I can't log into icloud with Firfox 18. I type in my user info and password but the remember me check box and ok button don't work. It did with Firefox 17.

Tried what you suggested but I am still having the same problem