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I can't get Google map to work on Firefox.

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New Contributor

I can't get Google map to work on Firefox.

I can't get Google map to work on Firefox. I have a web site with a Google map on it, but potential customers using Firefox will not be able to use this function to locate me. Can someone please help me fix this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: I can't get Google map to work on Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

5 REPLIES
Site Moderator

Re: I can't get Google map to work on Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: I can't get Google map to work on Firefox.

Thank you for your fast response Tyler,

I will give it a try. but before I do so, will all my bookmarks be lost? because I have lots of them and can't afford to lose them.

N/A

Re: I can't get Google map to work on Firefox.

You can backup your bookmarks (in case something goes wrong) and import them again later as is described in the article posted above.

Site Moderator

Re: I can't get Google map to work on Firefox.

Reset will leave ll your bookmarks in place, no worries

New Contributor

Re: I can't get Google map to work on Firefox.

I have exactly the same problem. I did the reset, but frankly it didn't help.

Are there any other possible solutions?