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I can not play a cd or dvd since installing firefox.

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New User

I can not play a cd or dvd since installing firefox.

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

6 REPLIES
Site Moderator

Re: I can not play a cd or dvd since installing firefox.

This is really weird! This shouldn't be happening. What error message are you receiving?

Re: I can not play a cd or dvd since installing firefox.

Restart your system in safemode and give a try..

New User

Re: I can not play a cd or dvd since installing firefox.

Nothing happens, Nothing shows up on the desk top, If I didn't know better I would think there was no cd in the computer

THANKS FOR YOUR REPLY

Site Moderator

Re: I can not play a cd or dvd since installing firefox.

If you uninstall Firefox, are you able to play the CD?

New User

Re: I can not play a cd or dvd since installing firefox.

thanks for your reply--BUT--if I have to exit firefox every time I want to play a cd that is very inconvenient. I like firefox and don't want to have to go back to "the other guy"

Site Moderator

Re: I can not play a cd or dvd since installing firefox.

Hello,

Thanks for responding back. You did not try what I asked you to. I am asking you to uninstall Firefox, play the CD and see if it works. If it does, we now know it's Firefox issue, if it does not work it could be something else.