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I am unable to use gift cards and promotions on Firefox

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New Contributor

I am unable to use gift cards and promotions on Firefox

I have been trying for several weeks to use promo cards on Firefox. They are real cards, but they dont' work. I don't know what i need to do in firefox or on my computer to make all gift cards and promo codes work.

1 REPLY
Legendary Contributor

Re: I am unable to use gift cards and promotions on Firefox

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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