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I am unable to clear Bing search history. Bing says this is an issue with Firefox.

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New Contributor

I am unable to clear Bing search history. Bing says this is an issue with Firefox.

I recently found that I was able to clear my Bing.com search history with the exception of five searches all done on one day. Attempts to clear give this message "We can't clear your search history right now. Please try again later." Nor am I able to clear the searches individually.

Bing customer service suggested it was related to Firefox. I uninstalled Firefox and opened the site with another Browser. No change.

Any suggestions as to how to deal with this problem.

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Legendary Contributor

Re: I am unable to clear Bing search history. Bing says this is an issue with Firefox.

So both browsers you tried give the identical error message that Bing is unable to clear the history right now? It does sound like a Bing problem in that case.

Note: I assume this is history on the Bing website, and not Firefox's search bar or a Bing toolbar.

3 REPLIES
Site Moderator

Re: I am unable to clear Bing search history. Bing says this is an issue with Firefox.

Sounds like an issue with Bing.

Try to clear the Bing cookies and log in again.

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
New Contributor

Re: I am unable to clear Bing search history. Bing says this is an issue with Firefox.

Thanks but tried that, also cleared cache, uninstalled Firefox, deleted and reinstalled. No change.

Legendary Contributor

Re: I am unable to clear Bing search history. Bing says this is an issue with Firefox.

So both browsers you tried give the identical error message that Bing is unable to clear the history right now? It does sound like a Bing problem in that case.

Note: I assume this is history on the Bing website, and not Firefox's search bar or a Bing toolbar.