cancel
Showing results for 
Search instead for 
Did you mean: 

I am so fed up with the error message that adobe flash has crashed.

SOLVED
Highlighted
New Contributor

I am so fed up with the error message that adobe flash has crashed.

I am so fed up with the error message that adobe flash plugin has crashed. You have had two years to fix this problem and all your suggested solutions do not work. I cannot see any alternative but to go back to Internet Explorer. It is so frustrating when I am checking my emails and click on a link to get the same message over and over again. Why is it that this problem only happens with Firefox? It does not happen with Internet Explorer and it does not happen with Google Chrome. Otherwise Mozilla Firefox is great.

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

This from Halofromsue copied here:

Okay like I said in my last post, Yesterday I disabled Shockwave in Plugins. However, as you all know, you need shockwave and flash for most things....so I went back and set it to say "ASK TO ACTIVATE" so when a web page loads and needs it, it will ask me and then I'll either say "yes" or "no" and that seems to be working. So far, after three hours it hasn't crashed and shockwave/flash all work fine when it needs it.

From me: It works!

16 REPLIES
Legendary Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

What have you tried so far?

This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista and higher)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

Any luck?

New Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

Dear jscher2000

I am a novice computer person and have done some of the things you now mention, i.e. 2 (a) untick "use hardware acceleration when available"

I don now tunderstand what you mean by disable protected mode in Windows Vista and higher - I have Windows 7 on my computer.

I am not a computer expert but I hope that by doing 2(a) it may solve the problem.

I have closed off Firfeox and reloaded it as the instuction told me to do.

Thank you for your help. Firefox is so great but this problem has been annoying me for ages.

Thanks

Anthony

Legendary Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

Hi Anthony, the protected mode feature of the Flash Player plugin is active on Windows 7. It is one of the more challenging things to deactivate because you need to create or edit a file in a protected location that Microsoft makes hard to change. So try the other things first and come back to this one if needed.

New Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

Dear jscher2000

Thanks so much. I will keep you informed how things go. But if I need to deactivate the protected mode feature and you say it is challenging, then I am not the man as it would be beyond me. I was lucky to be able to do 2(A).

Again I thank you and I will keep you informed.

Regards and thanks, Anthony

Regular Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

@avwood

I made an automated script to disable flash player protected mode here:

http://firefoxcrash.blogspot.com/2013/12/disable-protected-mode-in-adobe-flash.html

You can read my blog, i also created a step by step walk though video that thoroughly explains how to disable protective mode the easy way. That is also on my blog.

Best Regards

Site Moderator

Re: I am so fed up with the error message that adobe flash has crashed.

The Mozilla Support article is here: Adobe Flash plugin has crashed - Prevent it from happening again

Detailed manual instructions to disable or re-enable Flash protected mode are here, if the other suggested solutions don't help:

http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 (applies for Flash 11.3 and above)

New Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

adobe flash is enabled on facebook.com how can i fix thios i have tried everything and nothing works what i have tried

Legendary Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

Hi karenhurt44, could you describe the problem you're having in more detail?

If you are getting a large blank area in the page where you normally expect to find a Flash game, it could be due to "mixed content": the embedding of non-secure content in a secure page. If you see a gray "shield" icon in the address bar to the left of the address, please check out this article for more information: Mixed content blocking in Firefox

New Contributor

Re: I am so fed up with the error message that adobe flash has crashed.

I too have this frustrating problem. I downgraded my flash and that worked great for most videos (ie- youtube). But some videos and sites need an upgraded flash, which of course crashes in firefox. I've updated everything, removed all add-ons, disabled hardware acceleration, and all the KB suggestions.

If I close firefox and re-open it, the same tab/video will work. Later that day its crashing again on the same video/tab. Yet, all these video's, sites, work fine in IE with the same version of flash.

Very frustrating and while I've been a long time fan of FF, I think this will be the last straw. Time to give Torch a try or Chrome maybe.