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I am having lots of problems getting into all

New User

I am having lots of problems getting into all

I cannot get into any of the accounts, there are quite a few like PCHSearch&Win. Most of the time I can get in through Explorer but today it was not taking my PCHlotto. I am not computer literate so I do not know how to fix the problem. At one time all of was on Mozilla Firefox, I do not know how it got on Explorer anyway? It does not matter to me as long as I can enter the Sweepstakes and Games. I want someone to fix it. My security is McAfee.

Expert User

Re: I am having lots of problems getting into all


After updating Firefox you can try to Clear Now the Cache, Cookies, and Site Preferences via Tools (Alt + T) > Clear Recent History and check.

If problems persist, you can then Reset Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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