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I am having a problem with pop up http://lax1.ib.adnxs.com How do I stop it or remove this..is it a Firefox issue? My antivirus and malware won't stop it.

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New Contributor

I am having a problem with pop up http://lax1.ib.adnxs.com How do I stop it or remove this..is it a Firefox issue? My antivirus and malware won't stop it.

I have run many scans, uninstalled Firefox and reinstalled it but I continue to get these popups from this same address.....it's very annoying. I have noticed others on the web are having the same issue. Please advise.. pssmall

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Legendary Contributor

Re: I am having a problem with pop up http://lax1.ib.adnxs.com How do I stop it or remove this..is it a Firefox issue? My antivirus and malware won't stop it.

Site Moderator

Re: I am having a problem with pop up http://lax1.ib.adnxs.com How do I stop it or remove this..is it a Firefox issue? My antivirus and malware won't stop it.

also go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Re: I am having a problem with pop up http://lax1.ib.adnxs.com How do I stop it or remove this..is it a Firefox issue? My antivirus and malware won't stop it.

It's definitely not a Firefox issue. You need to uninstall adware that displays these popups, see this:

http://deletemalware.blogspot.com/2013/04/how-to-remove-ib-adnxs-com-removal.html

There's also this great utility called AdwCleaner which I think may help you too.

http://www.bleepingcomputer.com/download/adwcleaner/

And finally, Opt out of interest-based advertising, see this: http://appnexus.com/platform-policy#choices