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I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

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Grand Master Contributor

I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I CANNOT CLOSE THE FIRST TAB AFTER I TYPE IN A SEARCH

This happened

Every time Firefox opened

== I UPGRADED TO 3.6

1 ACCEPTED SOLUTION

Accepted Solutions
Shooting Star Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

Is it possible that some extension is causing the problem?

Try running Firefox on safemode to disable all extensions to see if that fixes the issue. If it does, try disabling one extension at a time to see which one is causing the problem, then disable it for good and contact its author for support.

44 REPLIES
Shooting Star Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

Is it possible that some extension is causing the problem?

Try running Firefox on safemode to disable all extensions to see if that fixes the issue. If it does, try disabling one extension at a time to see which one is causing the problem, then disable it for good and contact its author for support.

New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I have the same issue and it just started with the last update to Firefox that was just done automatically within the last week (week of 10/24/10). The only way I can get it to go away is to close all the tabs that are open open and that kind of defeats the purpose of tab browsing don't ya think? If I have multiple web pages open it does not necessarily do it to the first tab of all of them, typically, it appears to do it to the first tab on the first set of tabs opened. I tried dragging it to a new window and it did go, but also stayed as a blank page from the set of tabs I dragged it from. It is highly annoying and if I close out the tab will try to reload when Firefox is reopened (but it can be deleted there before it loads completely).

Mozilla Firefox 3.6.12 version Windows 7 Ultimate 64 bit

Oh and the standard answer of disable all extensions and re-enable them one at a time is a bunch of b.s. That's the computer "help" answer for everything. Windows help always tells you to start all over clearing everything too (complete reboot), as does every software company. It's never anybody's problem, always caused by some other company's software or hardware lately in the computer world.

Site Moderator

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

If you can't close a tab then you have either malware or an extension preventing it.
If you won't test it in Troubleshoot Firefox issues using Safe Mode then that is your choice and you won't be able to verify if it is an extension or something else. We would see countless reports if it is a problem with a bare Firefox installation without any customization added either by yourself or some external (security) software or even worse by a malware infection.

New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I'm also having this same problem. The only way to get the tab to close is to close firefox completely. You can hit the X on the tab, and then continue using it to browse.

It's interesting, you can still close other tabs, just not the first one when multiple tabs are open. I'm also on the latest version of firefox.

That being said, it's intermittent. I'm able to fire up firefox and have it work, then something triggers it to stop working while I'm browsing the web. As for the trigger, I haven't come any closer to discovering it.

New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I have the same problem and tested it in Safe Mode, and did the disable the add-ons thing. Everything went OK, even up to the last add-on. There wasn't a hint of the problem anymore, so I went back to regular use of FF (3.6.12) again. WELL, THE SAME THING HAPPENED AGAIN!!! I agree with the person who said that your supposed troubleshooting is B.S. You blame the user instead of saying something useful like "OK, we heard you (and over two dozen others) and we know it's not your doing, and it's OUR PROBLEM, and we're going to look into it and figure out how to fix it, AND we'll get back to you when we do and tell you how to fix it too." THAT's the kind of answer we FF users want to hear, not some claptrap about how WE the users didn't try hard enough to fix it on our own!

New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I have the same problem - after the latest Firefox update. BUT the reason why I want to close the first tab is because it does not load! It keeps on loading and loading. So the first tab does not load and it does not close! All other tabs load and close. This happend when I open new tabs or when FF opens previous sessions.

If it is an add-on i suggest FF tell us which add-on they made their browser incompatible with. If I cannot use add-ons with FF, or need to close and reopen all add-ons every time FF mess-up, I shall change to Chrome. The reason why I am using FF, is because of all the extensions I am using.

Site Moderator

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

If you use a custom theme then switch to the default theme (Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

New Contributor Kif New Contributor
New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I have been running two machines with Firefox 3.6.12, and both have this problem with tabs refusing to close. It does not necessarily affect the first tab to be opened, although it is clearly the most commonly affected. Only one tab per browsing session is malfunctioning (I have not experienced multiple tabs failing to close when requested), and as others have experienced, Firefox as a whole has to be closed and restarted. When Firefox is instructed to close, the tab will also close, and does not impede the closure of the browser.

'Locking' (to coin a phrase) has been occurring more often than not, but the phenomenon is otherwise random. Using Safe mode does not seem to exhibit the problem (although I have not tested this extensively), but nor does it cure it; loading a full version after or along side a Safe version makes no difference. Switching off Add-ons appears to make little difference either, but given the randomness of the issue it is hard to test conclusively, because one cannot predict whether loading Firefox will result in a 'locked' tab or not before the browser is running. Consequently, one might be led to believe that switching off an Add-on has helped, but in fact the 'locking' of a tab may not have manifested itself on that occasion anyway.

The problem began with 3.6.11, and updating to 3.6.12 (which I hoped may cure the problem) seems to have made it worse. However, this is an anecdotal rather than an empirical observation.

Notable indicators that a tab has become 'locked' are:

1/ that the website url icon to the left of the tab name is blank

2/ that the "Reload All" Add-on does not work on the locked tab, but does on all other open tabs

3/ that on occasion the Back and Forward NavBar buttons do not work or are 'unlit' even if the tab has displayed more than one page during the session

4/ that the 'locked' tab may try to load a new page from user-selected link, but never completes the task, and since it cannot be closed would continue ad infinitum unless Firefox itself is closed by the user.

Combinations of 1-4 can be varied, as the 'symptoms' are just as unpredictable as the 'illness'. However, the missing url icon (1) and ignoring Reload All (2) appear so far to be universal indicators with all locked tabs. [Not so. See later posting for updated report - K]

Given the recentness of the issue I have reinstalled 3.6.10 on my desktop machine over the top of 3.6.12, without changing any of the Add-ons, and so far it has not exhibited the problem in the last two days. My laptop, still using 3.6.12 and with the same Add-ons, is still experiencing locked tabs on a regular, but unpredictable, basis.

My conclusion is that Firefox 3.6.11 and 3.6.12 are in some way flawed, and/or have become incompatible with the Add-ons rather than the Add-ons being incompatible with Firefox. This would not indicate a user error.

I would personally recommend users download and install 3.6.10 over the more recent versions.

Kif

Add-ons installed:

Adblock Plus 1.3.1 Crawler Toolbar 1.3 Fox Clocks 2.6.18 FoxTab 1.3 Google Toolbar 7.12 (etc) Google Tab Remover 1.9.5 Invisible Hand 2.8 Java Console 6.0.22 Java Quick Starter 1.0 Microsoft Net Framework Asst. 1.2.1 New Tab Homepage 0.4.2 Norton IPS 2.0 Reload All! 0.9.5.1

New Contributor

Re: I CANNOT CLOSE THE FIRST TAB WHEN I SEARCH FOR SOMETHING AND CLOSE A SECOND TAB IT WILL NOT LET ME CLOSE THE FIRST TAB

I had the same problem. I solved it by uninstalling TabMix Plus (0.3.8.4). In its place I installed Multiple Tab Handler (0.5.2010070301).