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How unistall firefox 22

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New Contributor

How unistall firefox 22

Hi, The Norton Vulnerability Protection 11.3.0.9 does not work on Firefox 22. How do I unistall Firefox 22 so I can have my previous version? Thanks

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Site Moderator

Re: How unistall firefox 22

hello, just wait a few days until norton comes up with a compatibility update for its extension.
downgrading to firefox 21is not recommended and certainly will be more insecure than the disabled extension, since the latest firefox release has fixed 14 known security vulnerabilities.

12 REPLIES
Site Moderator

Re: How unistall firefox 22

hello, just wait a few days until norton comes up with a compatibility update for its extension.
downgrading to firefox 21is not recommended and certainly will be more insecure than the disabled extension, since the latest firefox release has fixed 14 known security vulnerabilities.

New Contributor

Re: How unistall firefox 22

I'll contact Norton for this matter

Site Moderator

Re: How unistall firefox 22

in their support forum their representative posted, that they are aware of the issue and working on delivering the update necessary - it should only be a matter of days...

New Contributor

Re: How unistall firefox 22

Some folks need to be held accountable. NORTON has known of this issue since at least 06-24-2013 10:47 PM. It is currently 07/03/2013, more than a week has passed. How long do you expect a patient audience that has paid for a SECURITY SERVICE ?

Support Forum Moderator

Re: How unistall firefox 22

That is a question for Norton support.

Firefox 22 was in Beta testing for 6 weeks (as usual), and Firefox version release dates are known for 24 weeks - was Norton working on Firefox 22 compatibility during the Beta phase or did they wait until the last minute?

New Contributor

Re: How unistall firefox 22

Norton has updated the feature but now, How do I re-start Norton Vulnerability protection in Firefox 22?

New Contributor

Re: How unistall firefox 22

I cannot see how Norton has updated the feature. I did all the available updates, but Firefox still has disabled the Norton Vulnerability Protection.

New Contributor

Re: How unistall firefox 22

Hi Larson, I did a mistake , Norton made a fix for the norton toolbar see: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-22-Support-for-Norton-Toolbar/...

Thee are lots of people within the Norton community who are asking the same question but their answer is Firefox 22 still in Beta, however, I don't think is in beta or RC so Norton does not have an answer yet.

thanks Let's keep posted bye

Legendary Contributor

Re: How unistall firefox 22

In case it provides any reassurance, here is Symantec's support article: Message: "Norton Vulnerability Protection is incompatible with Firefox 22.0" after I install the Fir...:

You are still proactively protected from the browser-based and web-based attacks through the multi-layer protection technologies in Norton solutions including the Symantec Intrusion Prevention, Download Insight, and SONAR.