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How to turn off the "untrusted connection" thing?

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New User

How to turn off the "untrusted connection" thing?

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?

moderator edited out offensive language

49 REPLIES
Site Moderator

Re: How to turn off the "untrusted connection" thing?

Well the most important thing to do is to first update to Firefox 19. Update Firefox to the latest version

Then, check the date/ time of your computer, Reset Firefox Refresh Firefox - reset add-ons and settings and let us know what happens!

New User

Re: How to turn off the "untrusted connection" thing?

Thanks for your input Tyler. But, I don't want additional FireFox "changes" or "updates." I want to know how to turn this CRAP "off."

Site Moderator

Re: How to turn off the "untrusted connection" thing?

Well, then unfortunately I can't help you. You need to update to Firefox 19 as it has dozens of security fixes and bug fixes, and we can only really help you when you use a version of Firefox we support. Staying with an old version of Firefox is quite unwise.

New User

Re: How to turn off the "untrusted connection" thing?

The fact that you REFUSE to support previous versions... tells me volumes about the Mozilla "project"... and NOT in a "good" way.

Your v19 -does- seem to 'remember' what I have added as 'exceptions'. However, I will withhold my 'approval' until I have used the v19 for several days.

This statement does NOT IN ANY WAY condone YOUR arrogant attitude expressed previously... "that you don't support previous releases of FireFox."

(Language removed by mod)

Site Moderator

Re: How to turn off the "untrusted connection" thing?

First, please refrain from using language or being abusive in the forums or you will be banned.

Firefox 10 is not supported, because it was replaced by Firefox 11, which was replaced by Firefox 12, and so on. The only supported version is the most recent version of Firefox, which right now is Firefox 19. Old versions of Firefox are insecure, and out of date, using them is not recommended and we don't support them anymore.

Site Moderator

Re: How to turn off the "untrusted connection" thing?

Which security software (firewall, anti-virus) do you have?

Some security software intercept secure connections and send their own certificate.

Some examples are ESET and Bitdefender.

  • ESET setup -> advanced setup -> extend web and email tree -> SSL
  • SSL protocol: Do not scan SSL protocol
  • BitDefender -> Privacy settings -> disable Scan SSL
New User

Re: How to turn off the "untrusted connection" thing?

First, I don't appreciate Tyler's condescending attitude. If he doesn't like my frustration vented, then FIX THE PROBLEM.

Second, I have "updated" to v19, which -seems- to have alleviated some of the problems to a degree. But, when I "add exception" for a website that I've been using for... oh... 10 years or more... I expect that site to be added... NOT... have to "add exception" a second... or third... or fourth time... OR FIFTH TIME... ad nauseum... I expect it to be added... the FIRST TIME... that I indicate for that site to be added to the exception list.

Tyler doesn't "like" my "abusive language"... pffffff... answer my questions with something functional, then we'll get somewhere.

I have no idea what "ESET" and "bitdefender" are.

I understand that MOZILLA is "freeware." Please understand, I -GREATLY- appreciate your (and the community-at-large's) efforts. I truly HATE the Microsoft stranglehold on the computing industry. However in the last FOUR or FIVE months, I have been sorely disappointed with FireFox.

In my mind, "user-friendly" means "user-tweakable"... as in... "I-can-tell-the-software-to-do-what-I-want-it-to-do." Maybe I just need to learn to write my own software... COBOL-85 is a bit out-of-date.

Site Moderator

Re: How to turn off the "untrusted connection" thing?

You can also check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

"ESET" and "Bitdefender" are examples of security software (firewall) that can be configured to monitor secure connections.

Site Moderator

Re: How to turn off the "untrusted connection" thing?

Funny how you say that if we give you a "functional" answer you'll be nice, when updating to 19 at least put you in the right track. Regardless, the language you used (which I've since removed) does not belong on this forum. Working together and not being abusive is the best way to solve issues.