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How to reset my home page that WILL NOT RESET!

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New Contributor

How to reset my home page that WILL NOT RESET!

I have used Firefox for several years, it is a wonderful product and I love it. Now all of a sudden after I have installed a few things I now get a default homepage of a proxy server search engine, (/proxy.allsearchapp.com/app/start/) I have attempted to re do the normal option/and adjust the homepage option so many times. I also have chose NO PROXY server option. I went to the about.config and changes the keyword.url to no avail. I even went into my cookies and deleted the proxy allsearch and still nothing. I have worked on this problem for days. I even uninstalled my firefox, restarted my computer so many times and restarted it and re installed from a fresh copy and wala.... it is still there terrorizing me. I do not get this with my internet explore but I do not want to use that! I much prefer my Firefox. I have googled this problem and done most everything it has said but now I just do not know what else to try. Does anyone have my answer please?

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: How to reset my home page that WILL NOT RESET!

The Chosen Solution worked for me last week -- thanks! -- but now the infuriating proxy.allsearchapp.com/app/start/ is back! I don't understand how this thing can keep getting into Firefox and making itself my homepage so easily without my permission. I have a feeling it'll be back, and when it is I'm afraid I'll have to give up on Firefox despite many years as a satisfied user. (And why would Allsearch think anyone would want to use a product that forces itself onto your computer?)

19 REPLIES
Legendary Contributor

Re: How to reset my home page that WILL NOT RESET!

This setting gets changed every time you start Firefox?

The diagnostic extension you ran (thank you) reports that your currently active personal settings folder (your Firefox profile folder) contains a user.js file. This file can be used to override your settings. Let's try taking that file out of the equation.

Open your current Firefox profile folder using

Help > Troubleshooting Information > "Show Folder" button

Scroll down to user.js and rename it to something like user_js.old

Hopefully then when you restart Firefox your own preferences will stick.

Site Moderator

Re: How to reset my home page that WILL NOT RESET!

Could you list the content of the user.js file in a forum reply?

Use Open with in the right-click context menu to open the file with Notepad (do not double-click as that will give an error).

New Contributor

Re: How to reset my home page that WILL NOT RESET!

user_pref("extensions.autoDisableScopes", 0); 
user_pref("extensions.shownSelectionUI", true);
user_pref("extensions.enabledScopes", 15);
user_pref("extensions.newAddons",false);
user_pref("browser.startup.homepage", "http://proxy.allsearchapp.com/app/start/");
user_pref("browser.search.defaultenginename", "All Search");
user_pref("browser.search.defaultenginename", "All Search");
user_pref("browser.newtab.url", "http://proxy.allsearchapp.com/app/start/");
user_pref("extensions.enabledAddons", "sp@sp.com:1.0");
New Contributor

Re: How to reset my home page that WILL NOT RESET!

I posted my User.js file above. I also renamed it with >old and restarted my firefox and the same thing happened! I still get the search engine home page even after using an new homepage!!! I am still very frustrated!

New Contributor

Re: How to reset my home page that WILL NOT RESET!

Well I finally got it fixed! the last message I got told me to go to the Help>Trouble shooting section of my firefox and look for something, I did then I saw a box in the upper right corner that said "reset Firefox to Default state" so I went back there later and decided to try that when nothing lse worked for me. I had for DAYS tried everything I knew. I was getting ready to dump it all and go back to inter net Explore which I did not want to do. So I figured what do I have to loose. I had backed up my bookmarks and other things so I hit the button and things happened and IT WORKED! I am not back!!! I have my homepages and things are now good! all the last few days are a memory! Thanks everyone. I hope this never happens to anyone. I will never look for downloading cheap programs again!!!! NEVER>

New Contributor

Re: How to reset my home page that WILL NOT RESET!

The Chosen Solution worked for me last week -- thanks! -- but now the infuriating proxy.allsearchapp.com/app/start/ is back! I don't understand how this thing can keep getting into Firefox and making itself my homepage so easily without my permission. I have a feeling it'll be back, and when it is I'm afraid I'll have to give up on Firefox despite many years as a satisfied user. (And why would Allsearch think anyone would want to use a product that forces itself onto your computer?)

Legendary Contributor

Re: How to reset my home page that WILL NOT RESET!

Hi rune777, I think you still have unwanted software running on your computer.

I assume you run Windows. Have you tried these popular clean-up tools?

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/

I also saw someone recommend AdwCleaner for this problem:

http://www.bleepingcomputer.com/download/adwcleaner/

New Contributor

Re: How to reset my home page that WILL NOT RESET!

Thanks, jscher200)! I ran the Reimage progam from www.bleepingcomputer.com and it looks like it did the trick -- for now. After paying a tidy sum to Norton every year for protection from this kind of junk, it seems odd that I now have spend more money to buy a another program ($40 for a one-year Reimage sub) to rid me of it. But it was worth it, so far. I greatly appreciate your help!

Legendary Contributor

Re: How to reset my home page that WILL NOT RESET!

Hi rune777, I'm sorry, I didn't mean you should click that ad, but use the free tool AdwCleaner which is available from the article. Online software advertising is getting out of control.