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How to Remove the Babylon homepage from Firefox

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New User

How to Remove the Babylon homepage from Firefox

Hi, I am having the worst time trying to remove Babylon homepage from Firefox, this is what I've already tried:

- Disable and Remove Babylon add on - Uninstall Babylon toolbar from Control Panel - Remove Babylon search engine from Manage Search Engines - Reset all lines that contain something about Babylon on about:config page - Change homepage from Tools > Options > General tab - Clean all registry keys, values and data with Babylon in it - Reset all registry keys to their default values - Uninstalling Mozilla Firefox - Deleting every file about Babylon - Reinstalling Mozilla Firefox - Resetting Firefox to factory defaults from about:support page - Resetting Firefox from Help > Restart with Add ons Disabled... - I have even tried to restore my system to a point before it started happening.

I have already read every forum in mozilla support, but nothing seems to work, I just can't get rid of it and it is absolutely annoying. There is nothing in babylon web page that has helped me.

Do you have any other ideas to remove completely this annoying issue?

1 ACCEPTED SOLUTION

Accepted Solutions
New User

Re: How to Remove the Babylon homepage from Firefox

I had this problem as well. It's necessary to remove the 'browser manager'.

Check this page: http://www.explosiveknowledge.net/main/2012/08/19/browsemngr/

Just remove the subkey "Browser Manager" from this registery folders:

HKEY_LOCAL_MACHINE\SOFTWARE\ HKEY_CURRENT_USER\SOFTWARE\

and the entry "{b64982b1-d112-42b5-b1e4-d3867c4533f8}" in HKEY_CURRENT_USER\SOFTWARE\Mozilla\Firefox\Extensions\

I'm still looking how to delete the folder C:\ProgramData\Browser Manager..

11 REPLIES
SUMO Contributor

Re: How to Remove the Babylon homepage from Firefox

Where does Bablyon still appear?

  • Hijacks built-in home page (about:home) search box
  • Replaces home page with its own URL
  • In a new tab (instead of the thumbnails or your preferred page)
New User

Re: How to Remove the Babylon homepage from Firefox

It appears when I open Firefox. After changing the homepage to my default or some other page, I close Firefox and open it again, and there it comes again, some babylon search engine that I have already uninstalled and "cleaned" from my system. It also happened when opening a new tab, but that's already taken care of, my biggest problem is with my Firefox homepage.

Thanks for your reply.

SUMO Contributor

Re: How to Remove the Babylon homepage from Firefox

There are a couple of ways to override your settings changes. You could check for a user.js file here:

Help > Troubleshooting Information > Show Folder

This is your active Firefox personal settings folder (AKA your profile folder). If you find a file named user.js, you could rename it (e.g., user-old.js). This should prevent the contents of user.js from changing your preferences at your next startup.

Senior User
Senior User

Re: How to Remove the Babylon homepage from Firefox

If there is a problem with the build-in about:home page then try to reset the search engine used on the about:home page.

Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.

   http://kb.mozillazine.org/about:config 
   Open the about:config page via the location bar
   Type in the Filter bar: mstone
   Right-click the browser.startup.homepage_override.mstone line and select: Reset
   Close and restart Firefox 

If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.

See these pages about Babylon Toolbar:

   http://support.babylon.com/index.php?/Knowledgebase/List/Index/48/english-faq
   http://support.babylon.com/index.php?/Knowledgebase/List/Index/37/installation--technical-support 
   /questions/746530 How do I fully remove Babylon
New User

Re: How to Remove the Babylon homepage from Firefox

Hi jscher2000, smo: I have already tried everything you suggested, but anything seems to solve it. Deleted the user.js file, but couldn't find the *_override.mstone entry. Perhaps I'm still missing something, when this babylon crap started happening, I first uninstalled it without disabling or removing the add-on from Firefox, so I reinstalled the babylon toolbar, disabled the add-on, removed it and then uninstalled it again, then cleaned all registry data referring to babylon, reset every Babylon entry in the about:config page, but it still comes out as my homepage every time I open Firefox. I even tried to change the search engine, but it comes back again with babylon. I think I'm giving up on this, I have no idea what else to do and it's very frustrating. If I find something else, I will tell.

Thanks

SUMO Contributor

Re: How to Remove the Babylon homepage from Firefox

If you notice that settings changes revert after a restart and there is no explanation, another possibility is a corrupted settings file. Please see this article: How to fix preferences that won't save.

Site Moderator

Re: How to Remove the Babylon homepage from Firefox

Make sure that you have uninstalled all Babylon related programs from your control Panel. this includes Babylon, Browser Protection, etc.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

New User

Re: How to Remove the Babylon homepage from Firefox

SOLVED :)

Check this Vid  :

http://www.youtube.com/watch?v=GUQC7dSVft0

How To Remove babylon Toolbar From Firefox :

http://www.hthints.com/2012/08/how-to-remove-babylon-toolbar-from.html

Thanks a lot

New User

Re: How to Remove the Babylon homepage from Firefox

I had this problem as well. It's necessary to remove the 'browser manager'.

Check this page: http://www.explosiveknowledge.net/main/2012/08/19/browsemngr/

Just remove the subkey "Browser Manager" from this registery folders:

HKEY_LOCAL_MACHINE\SOFTWARE\ HKEY_CURRENT_USER\SOFTWARE\

and the entry "{b64982b1-d112-42b5-b1e4-d3867c4533f8}" in HKEY_CURRENT_USER\SOFTWARE\Mozilla\Firefox\Extensions\

I'm still looking how to delete the folder C:\ProgramData\Browser Manager..