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How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

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Grand Master Contributor

How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

Hello. to start with im not really up on the ins and outs of ff, ive used it for a while but not really tinkered with till this problem

Im running Vista (no comments on that please Smiley Tongue) and the latest version of as downloaded from the mozilla website (3.6 something)

my plug-ins are (version number): 2007 MS Office system (12.0.4518.1014), Bio3D (12.0.0.733) - this comes with ChemDraw i think, ChemDraw (12.0.0.733), getPlusPlus for Adobe 16287 (1.6.2.87), Java Deployment Toolkit (6.0.210.6), Java(TM) Platform SE 6 U21 (6.0.210.6), MS Office Live Plug-in for FF (2.0.4024.1), MS (R) WMP FF plug-in (1.0.0.8), Mozilla Default Plug-in (1.0.0.15), Novell iPrint Plug-in (5.3.0.0), Novell iPrint Scriptable Plug-in 1.0 (5.3.0.0), Quicktime P-in (7.6.6.0), Shockwave Flash (10.1.53.64), Silverlight P-in (4.0.50524.0), Windows Presentation Foundation (3.5.30729.1). Ive been on numerous fix-it sites but cant find a solution i understand or can get to work. the problem still occurs in safe mode and with only shockwave flash enabled (this seems to be the issue) and after numerous reinstalls, i have also deleted all i can find of adobe and shockwave then reinstalled to no avail Smiley Sad

Whats chrome like? Thank you muchly

URL of affected sites

http://www.youtube.com

1 ACCEPTED SOLUTION

Accepted Solutions
Shooting Star Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

In Firefox 3.6.4 and newer, plugins are run in a separate process called plugin container. When you see that plugin container is using lots of processor or ram it's because it's busy running a plugin like Flash. This may be slowing your computer down but that's expected. Before Firefox 3.6.4 the plugins like Flash were just run by Firefox itself (taking up lots of cpu and ram). The advantage of running them in plugin container is that if Flash crashes then you just have to reload the tab (or quit plugin container from the task manager) instead of having Firefox and all of your tabs crash.

You can read more about plugin container here: What is plugin-container

If you want to disable this feature, read this: Disable hang protection

17 REPLIES
Grand Master Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

Youtube screen failed this morning and followed onscreen inst updated flash player. Even though successful installation, Youtube flash player will not work. Clicked Firefox Addons and the links found that flash player was installed on my computer but Youtube will still not show videos. I think there is a quick flash that plugins have been disabled and always the need to upgrade my player. Yesterday JV16 deleted Ask.com from my computer and I am wondering if there is any connection.....Seamus

Grand Master Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

Error happening while opening youtube.com .. in the task manager. Plugin container showing of usage in memory usage. Suddenly forefox hang... restart without plugin ok surfing but without youtube viewing...

Grand Master Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

You must enable all plugins from the Add-ons Window. I made a brief tutorial on to do this.

Grand Master Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

thank you for the extra post

i left a another post earlier on this thread but i cant see it, so this may be a repeat. (apologies)

The detail of the problem i missed out in the original part: on Youtube when watching a video one of a number of things may happen:- the video will crash ff instantly, play for ~20 then freeze, play fine but freeze if i skip to another part of the (loaded) video) or click around the timer bar or b finally the first video will play fine and a second video will do the above.

this happens independantly of safemode or enabled/disabled plug-ins (appart from flash to view the videos)

Grand Master Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

No commen,,my computer

Shooting Star Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

Hello everyone.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

New Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

hi all - I have a similar problem with flash - basically the plugin crashes pretty much every time I am not looking at it directly (playing online games in tabs for example) I have tried disabling the "memory-safe-away-time-out thingee" in config:about - to no avail. I have also tried disabling all other plugins (not that I actually have many - Java, VLC, quicktime, some windows stuff), have set themes to default, have made sure all plugins are latest version. currently running the 4.0.b2 Firefox version cause of the plug in crashes in the 3.6.8 version - same problem though. and where it gets really strange is that a friendly help person on the adobe site suggested I upgrade my firefox to version 3.8 (while I was on the 3.6.8 version) and that would fix it. which I thought was.. interesting as 3.6.8 is the latest version as Firefox upgrade check insisted. by now i have invested at least 4 days trying to fix this issue and I gotta say... I am tempted to actually try other browsers, though firefox is my default browser since years.

New Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

oh and i should probably add that I am on windows XP pro - so I doubt it is vista or XP causing the issues as it seems to persist across plattforms

New Contributor

Re: How do i fix a flash "plug-in container" issue (ff indicates most recent version is installed)

I am having the same problem and all since i upgraded to the latest version of FF. My default browser for years and i have never had any problems before. It happens every time I try and load a page. Even BBC Iplayer won't work! It seems to be something wrong with the coding for the Plugin-container.exe! I have isolated the cause of the problem as this because Adobe Flash player works fine in IE 8. and that is the same coding plugin. I still haven't come across a solution yet but am looking and the only on ei can see as temporary is to try and block Plugin-container.exe from opening up in the computer process'.