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How do I use Google websites and LinkedIn on Firefox 14.0.1?

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New User

How do I use Google websites and LinkedIn on Firefox 14.0.1?

I have just downloaded Firefox 14.0.1 on my pc which uses Windows 7, with the default settings. Everytime I try to use Google to signin into my account or goto Gmail, I get the following error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

This problem doesn't happen in IE9. My web accounts appear to be fine except Linkedin which doesn't recognise my user ID and password, even though it's correctly entered.

1 ACCEPTED SOLUTION

Accepted Solutions
Support Forum Moderator

Re: How do I use Google websites and LinkedIn on Firefox 14.0.1?

Try clearing your cache and cookies.

  1. Click on the Firefox button, open the Tools menu, then select Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.
2 REPLIES
Support Forum Moderator

Re: How do I use Google websites and LinkedIn on Firefox 14.0.1?

Try clearing your cache and cookies.

  1. Click on the Firefox button, open the Tools menu, then select Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.
New User

Re: How do I use Google websites and LinkedIn on Firefox 14.0.1?

This fixes the problem. Thanks for your help.