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How do I turn off the camera shutter sound everytime something loads?

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New User

How do I turn off the camera shutter sound everytime something loads?

I keep getting a camera shutter type sound when on pages like Google, or hotmail, or any "active" page, loading pictures on websites for instance. Sometimes when things are happening rapidly it becomes a distorted cascade of the sound, like a loud chirp or worse. You can turn the sound down using the usual device sound but then, of course you can't listen to any music or anything else for that matter. It's extremely annoying and now that I synchronised my laptop with my desktop they both have the same problem. I've checked all the settings and can't find a way of disabling it. I don't exactly know what is triggering it but it seems to be when something is loading. I'm running firefox 18.0.2 on a Mac running Snow Leopard 10.6.8. Anything else I can tell you?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: How do I turn off the camera shutter sound everytime something loads?

If it works in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

4 REPLIES
Site Moderator

Re: How do I turn off the camera shutter sound everytime something loads?

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

New User

Re: How do I turn off the camera shutter sound everytime something loads?

Yes, when I start in safe mode I don't get the sound. This would indicate that the problem is with an add on?

Site Moderator

Re: How do I turn off the camera shutter sound everytime something loads?

If it works in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

New User

Re: How do I turn off the camera shutter sound everytime something loads?

All sorted thanks. Found the offending extension, one called collusion - a tracker that told you which cookies connected you with other sites. Interesting enough, but no facility to turn off the sound. Dumped it and blissful silence ensued. Appreciate the suggestions. Issue resolved.