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How do I resolve this problem: This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required

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Grand Master Contributor

How do I resolve this problem: This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required

When attempting to log in to the web site the following message is received. This web site works on other systems using Firefox. This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Additionally, a 401 Authorization Required error was encountered while trying to use an ErrorDocument to handle the request.

URL of affected sites

http://www.mdyc.org/members_only

2 REPLIES
Senior Contributor
Senior Contributor

Re: How do I resolve this problem: This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required

You may have saved a bad password so Firefox is entering that rather than giving you the option to try again. Go to Tools > Options > Security > Saved Passwords and delete the saved passwords for that site and then try logging in again.

Grand Master Contributor

Re: How do I resolve this problem: This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required

I rechecked and there is no saved password for this web site.