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How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

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New User

How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

I'm running FF9 beta in Windows XP -- the ZoneAlarm security toolbar (which I never wanted but was somehow installed anyway) shows up in the extension list as disabled due to incompatibility with Firefox version 9. I'd prefer to just remove the toolbar/addon entirely, but there's no "Remove" option. How do I get rid of it?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

I reinstalled Firefox 8, deleted the toolbar, and then reinstalled Firefox 9. I like to keep things neat, even if it takes a while.

Zone Alarm will probably eventually make it compatible, so if you are patient, you can probably wait and remove it then.

11 REPLIES
Mozilla Support Contributor

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

Thanks. I'm not sure why that article on uninstalling toolbars didn't come up when I searched the help forum.

I can't use the article's first suggestion (uninstall from the toolbar itself), since it's disabled due to incompatibility with Firefox 9, but the second suggestion -- that this particular toolbar can be removed with the Windows "Add/Remove Programs" control-panel tool looks like it should work. I'll try it tonight.

Mozilla Support Contributor

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

Let us know how it goes

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

rsteer, where you able to remove it?

The toolbar doesn't show up in my Add/Remove Programs. But it is listed in Firefox's extensions (and greyed out), just like yours.

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

I reinstalled Firefox 8, deleted the toolbar, and then reinstalled Firefox 9. I like to keep things neat, even if it takes a while.

Zone Alarm will probably eventually make it compatible, so if you are patient, you can probably wait and remove it then.

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

@Swarnava -- It doesn't show up in the Add/Remove Programs list, so that approach doesn't work either.

MasterJack's solution looks like the best one at this time, although it's a nuisance and I'll have to be careful to get back into the Beta channel after backtracking to the older version.

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

Could you change a version number somewhere so the toolbar isn't greyed out, then remove it? I can't even find where the toolbar is stored.

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

Interesting thought. I'll try to remember to try it at home (which is where I have this problem). You can get the "User Agent Switcher" FF add-on, which allows FF to impersonate other browsers, including (I think) earlier versions of itself. If the earlier-version aspect is true, then using that MIGHT fool other add-ons like the Zone-Alarm toolbar. It probably wouldn't be stable, but it might work long enough to uninstall.

New User

Re: How do I remove the ZoneAlarm toolbar? (It's currently disabled, but there's no "Remove" option.)

User Agent Switcher only comes with a few "demo" agents (one or two versions of IE, and impersonating some search engine spiders), but after installing it, go to http://techpatterns.com/forums/about304.html and download the current list of user-agents there. Then go to the User Agent Switcher add-in and click on Options and then the "Import..." button, and point to the XML file you just downloaded -- that will allow FF to say it's almost any web agent available. It doesn't have FF8, but it has FF7, which should work as well.