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How do I remove ad banners appearing above the internet pages?

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Grand Master Contributor

How do I remove ad banners appearing above the internet pages?

I have annoying banner ads appearing above the web pages I visit. How do I get rid of them? I tried scanning for viruses and deleting cookies. What else can I do? 

This happened

Not sure how often

== Recentlly

5 REPLIES
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Re: How do I remove ad banners appearing above the internet pages?

Hello Raj,

there is a cool add-on that can block all kinds of advertisements: It's Adblock Plus. Please read the AMO description page for this add-on under https://addons.mozilla.org/en-US/fire.../1865.

Kind regards, Tobbi Firefox Support Volunteer

Grand Master Contributor

Re: How do I remove ad banners appearing above the internet pages?

Thanks Tobbi,

I tried Ad Block plus, it blocks all advts even on all the sites I browse....I do not want the adverts on the web pages to be blocked....

I have a problem with the ads which show on top of the web page which I open .....These advts do not show everytime...These are unwanted advts which po up on top of the webpage...

Could you pls assist>>???Thanks again...

Site Moderator

Re: How do I remove ad banners appearing above the internet pages?

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.

..........
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

New Contributor

Re: How do I remove ad banners appearing above the internet pages?

I too have this, just started this morning.

On top of all web pages, I see new banner, with adverts, 4 pictures on left hand side then large wide animated gif with x to close.

Where has this come from and how can I remove it perminately.....

Support Forum Moderator

Re: How do I remove ad banners appearing above the internet pages?

Did you try the Malware check that cor-el recommended?