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How do I remove MyStart:Incredibar ?

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New Contributor

How do I remove MyStart:Incredibar ?

I have an issue with one of my Firefox extensions/plugins, it's called MyStart: Incredibar, and I basically installed unintentionally when I installed a program with a Brothersoft downloader/launcher. I tried uninstalling Mystart and I tried permanently stopping the service that updates the MyStart incredibar plugin. What it basically does is, when I open a new tab in Firefox, it opens some sort of website, I don't have a problem with it loading a search engine, the only problem I have regarding the search engine is that every time I open a new tab, it actually loads a new page. I even tried resetting the certain figures in about:config which helped temporarily, but after I restart Firefox then it still runs the search engine when I open a new tab. I use Eset Nod32 and Anti-Malmwarebytes as my system's defense, and I've tried scanning with both of them but they don't help at all, does anyone have information that will permanently remove this plugin from my PC?

Screenshot of this problem can be found HERE

My About:Config settings looks like THIS

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: How do I remove MyStart:Incredibar ?

I've removed it from Explorer and Chrome, but not so lucky with Firefox. Same problem: when I open a new tab it appears (with iPhones dancing across the bottom of the screen). I actually thought Spybot S&D had removed it as it found something in the registry, but no.

Looking at about:config, I have about 60 lines all starting with extensions.incredibar. As you say, changing things don't stay changed. I've deleted the address that it goes to but it makes no difference. Has to be something else in the registry.

I'm thinking the only way is to save bookmarks and reinstall Firefox. ugh. I'll keep at it.

63 REPLIES
Expert Contributor

Re: How do I remove MyStart:Incredibar ?

Hi,

You can try to right-click and Reset or Modifythe value of browser.newtab.url in about:config

about:config Entries

If it reverts back, please see this.

You can also try to Remove or Disable it in Firefox Tools (Alt + T) > Add-ons > Extension, if present.

New Contributor

Re: How do I remove MyStart:Incredibar ?

I've done that before, it works temporarily, when I restart firefox then the new tab still opens that search engine

Site Moderator

Re: How do I remove MyStart:Incredibar ?

New Contributor

Re: How do I remove MyStart:Incredibar ?

That's not the same thing

New Contributor

Re: How do I remove MyStart:Incredibar ?

I've removed it from Explorer and Chrome, but not so lucky with Firefox. Same problem: when I open a new tab it appears (with iPhones dancing across the bottom of the screen). I actually thought Spybot S&D had removed it as it found something in the registry, but no.

Looking at about:config, I have about 60 lines all starting with extensions.incredibar. As you say, changing things don't stay changed. I've deleted the address that it goes to but it makes no difference. Has to be something else in the registry.

I'm thinking the only way is to save bookmarks and reinstall Firefox. ugh. I'll keep at it.

Expert Contributor

Re: How do I remove MyStart:Incredibar ?

Hi Wynter,

If you have the particular Extension you can try to Disable it in Tools (Alt + T) > Add-ons as well as change the new tab address.

New Contributor

Re: How do I remove MyStart:Incredibar ?

Hi dumdidadida!

That's the strange thing: I have just 2 extensions (After the Deadline and Rainbow), so it doesn't make sense that Incredibar isn't listed as one of them if it's there in about:config. A puzzle that would tax Sherlock Holmes, for sure. Smiley Happy

Thank you!

New Contributor

Re: How do I remove MyStart:Incredibar ?

I have the same problem and I'm running out of ideas. Have also started with about:config to reset all related user settings, running scanns with spybot and Malwarebyte repeatedly. I know that in my case the malware has been installed by installing pdfcreator from the sorceforge net page. I have removed the program but it was meaningless because incredibar gets started from a separate source. Then I have searched wit the explorer all files related to incredibar, mystart and softonic and deleted - even the cookies. I have checked after all the IE which I don't use. It is clean now, starting with a blank page. The problem is to clean the firefox and I hope Mozilla will investigate and deliver an update.

New Contributor

Re: How do I remove MyStart:Incredibar ?

I took the plunge. Saved my bookmarks and reinstalled. I thought it was going to be painful but it wasn't. Less than 10 minutes and Firefox is back. Incredibar is no more.

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