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How do I recover my bookmarks from my sync account without recovery key?

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New Contributor

How do I recover my bookmarks from my sync account without recovery key?

I lost my old Mac computer already and so do not have my "recovery key" anymore. Is there any way to recover my bookmarks set up previously with my sync account? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Support Forum Moderator

Re: How do I recover my bookmarks from my sync account without recovery key?

Sorry, without your Recovery Key / Sync Key your data is useless and can't be retrieved from the Sync Server, That "Key" is the encryption algorithm for your data when that data is off your computer - while traveling across the internet to and from the Sync Server and while on the Sync Server. It is a randomly generated "Key" that only you ever see or have access to.

4 REPLIES
Support Forum Moderator

Re: How do I recover my bookmarks from my sync account without recovery key?

Sorry, without your Recovery Key / Sync Key your data is useless and can't be retrieved from the Sync Server, That "Key" is the encryption algorithm for your data when that data is off your computer - while traveling across the internet to and from the Sync Server and while on the Sync Server. It is a randomly generated "Key" that only you ever see or have access to.

New Contributor

Re: How do I recover my bookmarks from my sync account without recovery key?

Sorry to hear that... I was hoping there would be a solution... it is a disappointment to lose all my bookmarks for the past few years Smiley Sad

Site Moderator

Re: How do I recover my bookmarks from my sync account without recovery key?

The sync key is only used locally to encrypt your data before it is send to the sync server, so without the sync key that data has become useless and couldn't be decrypted even if you could access it (which isn't allowed). You should always immediately make a backup copy of the sync key as soon as you set up a sync account.

New Contributor

Re: How do I recover my bookmarks from my sync account without recovery key?

Thank for the reply. I got the point. Guess it is important for users to keep the "recovery key" in a secure way (probably separate from the computer they are using), because if they lose it, there is no way to recover it even with their own sync account ID/password...