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How do I open a zip file I received in an e-mail?

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New Contributor

How do I open a zip file I received in an e-mail?

Received a notice from Fed Ex that they could not deliver the package....I have to print a package receipt which is in a Zip file --cannot open it with my Microsoft Word XP.....what can I do?

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Site Moderator

Re: How do I open a zip file I received in an e-mail?

Newer version of Windows (Vista and later) can open ZIP files internally, but on Windows XP you need to install an archive manager to open and extract files from a ZIP archive.

You can look at the 7-zip file manager or WinZIP or WinRAR if you do not have an archive manager:

4 REPLIES
Legendary Contributor

Re: How do I open a zip file I received in an e-mail?

Download the Zip file from the email.
You need Winzip/Winrar software..
Winzip is available in Windows default.

  • Right-click the ZIP file.
  • Click "Extract All."
  • Select a destination for the extracted files.
  • Click "Extract"
Site Moderator

Re: How do I open a zip file I received in an e-mail?

Newer version of Windows (Vista and later) can open ZIP files internally, but on Windows XP you need to install an archive manager to open and extract files from a ZIP archive.

You can look at the 7-zip file manager or WinZIP or WinRAR if you do not have an archive manager:

New Contributor

Re: How do I open a zip file I received in an e-mail?

Dear cor-el. Thank you for your suggestion....I did download the second of your suggestions. But something was nagging at me when my Malware popped up --so I check with Snopes and this was a virus. I am from a different time....can't understand why brilliant young people take pleasure in creating viruses that can destroy my computer......Don't young people have a conscience these days?

Site Moderator

Re: How do I open a zip file I received in an e-mail?

You're welcome

Don't assume that we are all young people, some may be older than you realize :wink: