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How do I get rid of the 'Ask' format -- I HATE it, I just want to return to the previous, normal, format!

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How do I get rid of the 'Ask' format -- I HATE it, I just want to return to the previous, normal, format!

I don't recall updating or permitting the 'ask' format -- I just want my 'standard' Google search results to show as they always have -- please help me return to my previous search result format.

2 REPLIES
Site Moderator

Re: How do I get rid of the 'Ask' format -- I HATE it, I just want to return to the previous, normal, format!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Site Moderator

Re: How do I get rid of the 'Ask' format -- I HATE it, I just want to return to the previous, normal, format!

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).


You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

See also: