I have had reformat this PC and I now have a new Windows 7 installation. Before that I synced FireFox data with the server. I now just want to download the sync data to the new installation. There is no option to do this. FireFox insists that I want to add a second device, which I don't. I still have the same PC, and I only want to connect it to the sync server. How do I do this?
Sync considers a new installation like that as a "new device".
Account Name, Password, and your Sync Key (or Recovery Key) are needed to connect to the Sync server when adding a "new device".
Hmmm...that's what I thought. But FireFox gives me a new recovery key and then tells me it's wrong! Obviously I misunderstood how this works, or I would have saved the recovery key (which I didn't know about). How do I recover the sync key? I still have the sync password. Or are they the same?
Sorry, no one has the Sync Key except for you. It is used as an encryption key for your data as it is being uploaded to the Sync server and downloaded back to your device. If you didn't save that "key" before formatting your drive, don't have another device connected to Sync, and don't have a backup of your Firefox Profile, your data is not recoverable.
When you request a new Sync Key your data is erased from the Sync server.
Thanks. That's the end of my bookmarks then. It would have been good if FF had prompted me to save the sync key. It never mentioned it.
Sorry for your loss. Every time I have set up sync on a "new device" a small dialog window appeared with the Sync Key telling me to save that "Key" somewhere, and suggesting that I print it for safe keeping.
Didn't you backup any data on that computer before reformatting?
OK, I'm working thru the same problem. Firefox did NOT ask me to save any key when I set up sync from my computer before I installed Win 7 (clean install). Win 7 did save a "Windows.old" folder for me. Would this key have been saved in one of the firefox folders there?
You can inspect the "Sync Key" on the computer where you installed Sync via "Tools > Options > Sync"
You can find the Password of the Sync account and the Sync Key in the password manager on computers where have setup that sync account with a specific e-mail address.
Well, the computer I synced from was the one I upgraded to Win 7. It saved a "Windows Old" folder. Any chance I can find what I need there?