Im trying to create a screenshot because every time I long onto a specific site it gives me a problem....Ive tried clearing cookies and cache and it stills gives me problems....I want to create the screenshot to show the compnay....how do I do this?? thanks for your help.
Solved! Go to Solution.
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.
See also http://kb.mozillazine.org/Cookies
Using Vista Home Premium Unfortunately this doesn't work on some web sites. When choosing the snipping tool the screen just goes black. Checking or un-checking any of the boxes in 'options' makes no difference. Once this happens you can't even snip from a screen in Word, Excel etc until you shut down Mozilla when the snipping tool starts working again. I am guessing its something to do with the security settings in Mozilla but I don't know. Can anyone help?