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How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

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New User

How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

When I press on a 'Link' I invariably get diverted to a 'Survey Page'. At other times when 'hovering' on a link, I keep getting 'Win an iPhone 5' pop-up! How can i stop both appearing?

1 ACCEPTED SOLUTION

Accepted Solutions
Regular User

Re: How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

One of 2: Malicious plugins in Firefox (disable them control panel) and run Adwcleaner : [www.bleepingcomputer.com/download/adwcleaner/] Or Malware Run TDSS Killer http://support.kaspersky.com/faq/?qid=208283363 and Hitman Pro or Spyhunter

3 REPLIES
Site Moderator

Re: How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Regular User

Re: How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

One of 2: Malicious plugins in Firefox (disable them control panel) and run Adwcleaner : [www.bleepingcomputer.com/download/adwcleaner/] Or Malware Run TDSS Killer http://support.kaspersky.com/faq/?qid=208283363 and Hitman Pro or Spyhunter

New User

Re: How can i stop National Survey Pop Ups? and Win an Iphone pop-up?

many thanks to all who answered. I think I've solved it now. Hope so any way! It seemed to be 'Madpersons' answer of Add ons and extensions. There were about 6 items i removed and it seems to have done the trick! many thanks! Ron