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How can I stop Firefox hanging continuously because of unresponsive scripts?

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New User

How can I stop Firefox hanging continuously because of unresponsive scripts?

This has been happening for months, on previous & current installations. I have tried every remedy from Firefox's Troubleshooting pages to no avail. I have tried remedies from other forums (which often give totally opposing advice to that on the Firefox ones!), also to no avail. The issue happens when I am visiting any site that streams videos (BBC iPlayer, 4OD, ITV Player, etc) and in Facebook. It hangs for at least 5 minutes before the "Warning: Unresponsive Script" message appears, & even when I click "stop script" it continues to hang & freezes the whole computer. I have updated all my plugins, tried Firefox both with & without add ons installed. I have tried "Yes Script" as advised by the Firefox Troubleshooter, but with that installed the pages won't load at all. This is driving me nuts, it happens all the time. Using Facebook is nigh on impossible - it takes 20 mins to write a sentence!

6 REPLIES
Site Moderator

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

New User

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

Thanks Cor-el,

The one thng I hadn't tried (because the link didn't seem to lead anywhere) was uninstalling the Windows Presentation Foundation plugin.

A combination of this & unchecking the "use hardware acceleration" box seems to have resolved this issue.

For the benefit of anyone else experiencing this, the link for how to get rid of the WPF plugin is here: http://www.ghacks.net/2009/10/18/how-to-uninstall-windows-presentation-foundation-plugin-in-firefox/

New User

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

Right then, I'm back.

I spoke & hit "solved" too soon!

Having spent 24hours with the remedies above applied, I am at a complete loss. It's all gone haywire with the scripts again.

I have now tried every bit of all the related troubleshooters, in various combinations, with no effect whatsoever.

I've even un- & re-installed Firefox, several times.

Anyone got anything further to offer?

New User

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

Hmmm, I've just been updated to Firefox 10.0... maybe that'll help, but I doubt it, as it happened in 7 through 9.

Site Moderator

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

New User

Re: How can I stop Firefox hanging continuously because of unresponsive scripts?

I've tried that before, as well as doing a complete wipe & reinstall of FF.

I've also done a full system restore & started from scratch, but the same thing happens every time.

I forgot to mention before that the "Unresponsive Script" message also appears every time I try to Clear Recent History.

I just tried YesScript but that didn't help.

I've tried NoScript before, but it wouldn't allow the pages to work at all)