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How can I re-link firefox to sync account if I haven’t paired another device yet?

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How can I re-link firefox to sync account if I haven’t paired another device yet?

I synced the pc to the firefox server but before I pair another device I had to reinstall firefox with a clean installation. How can I connect to the account that I've created for the synchronization without having any other device to give me codes? Thanks

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Support Forum Moderator

Re: How can I re-link firefox to sync account if I haven’t paired another device yet?

You need three things to connect a "new device" to your Sync account.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

4 REPLIES
Support Forum Moderator

Re: How can I re-link firefox to sync account if I haven’t paired another device yet?

You need three things to connect a "new device" to your Sync account.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

New Contributor

Re: How can I re-link firefox to sync account if I haven’t paired another device yet?

Dear the-edmeister, thanks for answering. Since I don’t have any other device synced how can I find a Sync or a Recovery Key? Thanks in advance.

Support Forum Moderator

Re: How can I re-link firefox to sync account if I haven’t paired another device yet?

That "key" is in Firefox on devices linked with that Sync account. Since you only had one device setup, and have completely removed Firefox from that device your Sync key is gone. Without that key your data is useless, it is the encryption algorithm for your data while that data is off your devices.

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