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Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

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Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

Several day ago my Hotmail acct seemed to be hacked as the following email I think this is a nice website,I like it very much.If you have time please browse it.Maybe you can find some products that are suitable for you.Their priciple is :100% original and brand new,100% satisfied! Their address http://dpzc.net/#512.com/img/26_qtr.jpg/

Email:hkdpzc@hotmail.com

Msn: dpzchk@188.com was sent to my entire address book, and now when I try to sent a hotmail I get an error message saying Attachment Id Has Bad Format, even though there is no attachment. (This problem does not happen in IE8)

I did Hotmail help and their response was 'I advise you to optimize your browser. If you have a browser that’s not Internet Explorer, you can visit its Help section.'

How do I optimize Firefox 3.6.12?

or what other suggestions do you have

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Site Moderator

Re: Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
3 REPLIES
Site Moderator

Re: Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
New User

Re: Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

Your suggestion seemed to fix the problem - thank you so much!

New User

Re: Hotmail help says to optimize Firefox to correct Attachment ID has bad format problem when there is not attachment - how do I optimized Firefox 3.6.12?

Delete any traces of Silverlight from your HD, you will be able to send attachments normally thereafter.