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Home page disappears on Mac

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New User

Home page disappears on Mac

When i open a page on Mozilla and i select a link or topic the screen will disappear and go back to the desktop. I have a RoboForm taskbar and all the wording on that will still remain visible when the page disappears. Mac OS 10.7.5

3 REPLIES

Re: Home page disappears on Mac

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Open the Finder by clicking the smiley face icon in the dock.
  2. Navigate to the following directory: ~ / Library / Application Support / Firefox / Crash reports / submitted.
  3. Now, you should see a list of files that contain reports. Click the gear icon in the toolbar (or open the View menu), then select Arrange by > Creation date to get the most recent files at the top of the window.
  4. Open the most recent 5 files with a text editor and copy the IDs.
  5. Paste each ID into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New User

Re: Home page disappears on Mac

iamjayakumars The info you requested is listed below:

Crash ID: bp-1feacc27-02ac-4fea-a34a-53cc42121111
Crash ID: bp-bbc4d22b-075d-4b88-bab9-268fa2121111
Crash ID: bp-b2cb24ed-7adf-4a60-aca6-fa8242121126
Crash ID: bp-fe1f6c46-5291-408b-aea4-c86bb2121216
Crash ID: bp-65025ada-f438-4170-aff2-0b8592121225

Thanks for the help

Re: Home page disappears on Mac

Looks like a problem with the JIT compiler.

Try to disable the JIT compiler and set some jit prefs (Filter: jit) to false on the about:config to see if that helps.

  • javascript.options.methodjit.chrome
  • javascript.options.methodjit.content