cancel
Showing results for 
Search instead for 
Did you mean: 

Have to type a password twice to sign in to a website

Highlighted
New Contributor

Have to type a password twice to sign in to a website

Some websites require to type in username and password to log in. When I do so, the page reloads, but doesn't sign me in; the username is filled in, the password box is empty. No error messages are shown. However, when I type the password second time, I log in fine.

I am using Mac OS 10.6.8 and don't have this problem in any other browser.

2 REPLIES
Regular Contributor

Re: Have to type a password twice to sign in to a website

Can you mention the websites you tried to to login.

Site Moderator

Re: Have to type a password twice to sign in to a website

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the aboutSmiley Tongueermissions page).

Clear the cache and only cookies from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.