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HOW DO I TURN OFF SAFE READING MODE

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New User

HOW DO I TURN OFF SAFE READING MODE

I CANNOT ACCESS A WEB ADDRESS FOR CVSCAREMARK. IT SAYS I MUST TURN OFF SAFE READING MODE.

5 REPLIES
Support Forum Moderator

Re: HOW DO I TURN OFF SAFE READING MODE

1. You are using an older version of Firefox, you should update to the latest release - Firefox 22.0.
Help > About Firefox and use the Check for Updates button, if the update doesn't happen automatically.


2. Exactly what did that message say? There is no "safe reading mode" in Firefox.

New User

Re: HOW DO I TURN OFF SAFE READING MODE

NO. IT SAID IT WAS IN SAFE READING MODE AND WOULD NOT TAKE ME TO THE SITE

Mozilla Support Contributor

Re: HOW DO I TURN OFF SAFE READING MODE

Can you send a screen shot?

Site Moderator

Re: HOW DO I TURN OFF SAFE READING MODE

Make sure that you aren't blocking cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
New User

Re: HOW DO I TURN OFF SAFE READING MODE

DON'T KNOW WHAT U MEAN