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Gmail doesn`t work in firefox

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New User

Gmail doesn`t work in firefox

PLEASE, I WOULD LIKE TO KNOW WHY GMAIL DOESN`T OPEN IN FIREFOX 15. IT DOES NOT COMPLETE THE LOAD OF THE PAGE.

WE HAVE 600 COMPLAINTS ABOUT THIS ISSUE! SOLVE IT PLEASE MOZILLA!

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Gmail doesn`t work in firefox

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
2 REPLIES
Site Moderator

Re: Gmail doesn`t work in firefox

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
New User

Re: Gmail doesn`t work in firefox

The problem was solved! Thanks!