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Get rid of the marketplace.firefox,com site that keeps downloading on start up

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New User

Get rid of the marketplace.firefox,com site that keeps downloading on start up

This website loads an ad for downloading to Android which I don't have and it's a nuisance. I've tried blocking it without success. This ad loads before my home page and I have to close it before I can do anything else.

7 REPLIES
Site Moderator

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

Does this occur on another browser on your mobile device? Can you try uninstalling Firefox then reinstalling it on your mobile device to see if it helps or not?

New User

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

I don't have a mobile device - that's why it's a nuisance. No other browser either.

Site Moderator

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

This could be set as your homepage? See How to set the home page to check.

New User

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

Firefox is my default browser and it's connected to that somehow. I have Yahoo as my homepage. This program showed up when I downloaded the latest version of Firefox.

Support Forum Moderator

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

Your homepage has nothing to do with Firefox being your default browser. Did you read the hyperlinked support page?

New User

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

I've read so many pages and nothing explains how to get rid of Marketplace.firefox.com

Site Moderator

Re: Get rid of the marketplace.firefox,com site that keeps downloading on start up

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

So your home page setting is correct?

If you do not keep changes after a restart then see:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.