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Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

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New User

Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

When I double click on the tool bar on the bottom of the black screen on fox tab, adobe settings shows up. I delete adobe then the black screen shows the fox tab again and says to view it I need to down load the latest version of adobe flash player.

13 REPLIES
Site Moderator

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

Try to install the latest version of Firefox (version 11).

Then, install the latest Version of Flash, http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/mac/install_flash_player_11_osx_i....

Do you still have a problem after that? If you do, try uninstalling and then reinstalling Fox Tab. Uninstalling add-ons may help with that. Ensure you use the latest version of Fox Tab.

Site Moderator

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

The latest 1.4.5 Foxtab update should fix this issue, so make sure that you've updated to that version.

New User

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

(Mod: You never want to downgrade to an old Flash, EXTREMELY insecure. )

New User

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

So Tylerdowner, Whats your solution then??? What I did worked, unlike any other suggestions, & I am now able to access all my previously lost links. Rather than just remove a solution, at least replace it with another that actually works!

Site Moderator

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

Well the original poster never got back to us to see if these two replies and solutions worked for them. Your issue may be different then theirs.

New User

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

Tylerdowner, If you use any search engine available, you will see that it is an issue that occurs when one upgrades their flash-player. (you too can duplicate this on your Mac which, maybe, you should have done first, prior to deleting my solution). I suggest you now take the time to actually attempt to duplicate the scenario (installing Foxtab on your Mac with the most current version of Flash-player), then find another way to fix. If you cannot, then try mine, which I am only reposting (everyone please read warning above & decide for yourself) in case you forgot what it was. The most recent version that is compatible is the 11/10/2011 release, 11.1.102.55 of Flash-player. Uninstall newest version of Flashplayer by downloading uninstaller available here http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html then install prior version 11.1.102.55 available here http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html (Scroll down to find). Go to downloads & find "fp_11.1.102.55_archive" click on & open. You will see multiple files. Click on "flashplayer11_1r102_55_mac.dmg" and installer will lead you through remaining installation. Again at least this solution allows one to retrieve their lost saved links, and if nothing else, then bookmark them, then re-update Flashplayer & wait for adobe to address the problem.

Site Moderator

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

MPWinNV, first, I'm not having the problem, second, I don't have a mac, and third, downgrading to an old version of Flash isn't suggested. You should try the solutions above, and if those don't work, I've got some more advanced options you can try as well (without comprising the security of your PC).

New User

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

Tylerdowner, as a moderator, one would think that, prior to adjusting comments/solutions, especially when not having a Mac, you would do more research (bet you know someone with a Mac, to duplicate problem), or pass responding on to a moderator who does have a Mac (I am amazed that you are even a moderator on Mac problems/situations, if you only have access to a PC). Had the solutions above worked, I would not have needed to figure out another solution (we all know the newest release of anything is the most secure). Finally I am open to any fixes (tested) that you can provide, that improve upon mine. As a moderator, maybe you have pull with the Foxtab and/or Adobe people to get them to work out compatibility, and lastly, maybe add a warning at the Foxtab add-ons page, after verifying the problem yourself, with an associate's/friend's Mac.

Site Moderator

Re: Fox tab stopped working once adobe flash player 11 was installed on my mac OS X 10.6.8 it is just a black screen. If I uninstall, fox tab shows up and says I need to down load adobe again

MPWinNV, You can try these steps: Uninstall Flash from your system, restart your PC. Then try to download the newest Flash Install that, then start Firefox up, see if your issue remains.

If that doesn't, try to go into your Firefox profile (Back up and restore information in Firefox profiles can show you how to find it), and delete the "pluginreg.dat" file. Restart Firefox, try again.

Now this is also looking like this could just be a bug in FoxTab in relation to the new Flash Version, so if these don't work, report it to them.

And Mods are not constrained to OS's, etc. Firefox is Firefox, and most of the steps work across systems.