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Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

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New User

Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

I accidentally installed a plug-in called "Text Inhance" (FAKE/PHONY website can be found here: http://text-enhance.com/) and explored potential fixes via disabling add-ons etc. At some point the formatting of certain websites such as YouTube and even some Firefox related pages got screwed up. Images dissapear and the links just form a column down the left hand side of the page. Any assistance would be much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

6 REPLIES
Site Moderator

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

Site Moderator

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

New User

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

No it doesn't unfortunately Smiley Sad This is what my YouTube page looks like:

2013-03-08-13-44-43-318c77.png
Site Moderator

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New User

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

Great!! Thanks so much!

New User

Re: Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

To clarify...yes it worked!