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Flash keeps crashing

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Regular Contributor

Flash keeps crashing

Plugin alert sometimes ,but mostly crashes for 5-7 seconds and sometimes the computer stops processes same time.everything up to date,has been doing this for the last several updates of firefox and flash.tried a lot of things ,do not want to do hard remove and reload.

13 REPLIES
New Contributor

Re: Flash keeps crashing

hello if your programs are up to date and your system configuration is supporting the latest versions then its not a problem ... try to install older version of it.

Regular Contributor

Re: Flash keeps crashing

Sorry should have said plugin crashes,I reloaded as it wouldn't allow older version to load,should have searched for stand alone download.

Firefox crashes for no rhyme or reason for several seconds or more when loading pages as it is ok and sometimes not and doesn't matter which site as there is no consistency.
Site Moderator

Re: Flash keeps crashing

See Adobe Flash plugin has crashed - Prevent it from happening again and let us know what solutions you've tried.

Site Moderator

Re: Flash keeps crashing

Also, in your last post you said,

Firefox crashes for no rhyme or reason for several seconds or more when loading pages

What do you mean, "Firefox crashes"? What exactly happens? See the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article to troubleshoot Firefox crashes.

In any case, recent Firefox crash report IDs might help with both Firefox crashes and plugin crashes.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

Regular Contributor

Re: Flash keeps crashing

bp-3f929252-d086-4cfa-8b48-bf7ce2131217 12/17/2013 6:17 PM a7bbf13d-fa13-447f-967d-6d2c9d540254 11/26/2013 11:45 AM 2a2f3f16-c8d7-4856-8fc7-b593a82992e3 11/25/2013 3:41 PM 87f9b1ad-d67a-4810-8a72-cfaa44291300 11/22/2013 12:26 PM bp-d42b00b6-6519-474f-9c4a-c46682130828 8/28/2013 12:18 PM bp-0184ac60-6307-46fd-8c82-3e5812130707 7/7/2013 3:43 PM bp-1568cd9f-722b-479a-83c2-2b7642130706 7/6/2013 11:00 AM Crashes means it freezes,I have reloaded flash plugin I am trying in safe mode ,of course it's faster and see if it freezes.

New Contributor

Re: Flash keeps crashing

I had the same problem and my solution worked for me, uninstall Mozilla and flash player then reinstall flash player and Mozilla, hope it works for you too Smiley Happy

Site Moderator

Re: Flash keeps crashing

Only four of those crash reports are available for review but two of them refer to a crash in plugin IE Tab Plug-in Version:2.2.0.1 Filename:npietab2.dll

Open the Firefox Add-ons manager (see Disable or remove Add-ons for details) and

  1. Open the Plugins list, select your IETab2 plugin and set it to Never Activate
  2. Go to the Add-ons Extensions list and disable your IETab2 extension
  3. Restart Firefox.

Note: Disregard the above. Those two crash reports are OLD, from July 2013. See my next answer.

Site Moderator

Re: Flash keeps crashing

P.S The most recent crash report from 12/17/2013 had to do with

plugin Shockwave Flash Version:11.9.900.170
Filename:NPSWF32_11_9_900_170.dll

For that crash, see Adobe Flash plugin has crashed - Prevent it from happening again and let us know what solutions you've tried.

The IETab2 related crashes were both old, from Firefox 22 in July 2013.

Regular Contributor

Re: Flash keeps crashing

I removed and reinstalled firefox and flash again.,seems to work faster ,but I have a hard time navigating in safe mode to try and recreate problem . Seems problem in ebay search page going back and forth and Mozilla help pages do not scroll smoothly.I could not get the flash directive to disable hardware acceleration to work as clicking on check mark and close button did not work.