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Firefox won't play a video on my website and it is not flash.

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New User

Firefox won't play a video on my website and it is not flash.

I have tried multiple times and numerous days to play a slideshow on my website, but it won't play. It will work in Internet Explorer.

4 REPLIES

Re: Firefox won't play a video on my website and it is not flash.

Could you provide the link?

Are you linked your website to "slideshare.com"?

New User

Re: Firefox won't play a video on my website and it is not flash.

Here is one. http://www.amberzeiglerphotography.com/families-2/ I have two on my website and neither will work in Firefox.

Site Moderator

Re: Firefox won't play a video on my website and it is not flash.

Both slideshows work fine here on Linux with Firefox 19.0.2

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
New User

Re: Firefox won't play a video on my website and it is not flash.

Thank you for the response. I did everything you suggested. And then I went to Firefox and did all the troubleshooting suggestions they have. And it still does not play. I tried it on my laptop and it works fine. It's only on my desktop and only in Firefox. Do you know what else could be the problem?