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Firefox won't let me open new tabs since windows updated yesterday

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New Contributor

Firefox won't let me open new tabs since windows updated yesterday

Windows update ran and installed new updates yesterday (9th Feb) the PC restarted and since then Firefox will not allow me to open a new tab.

10 REPLIES
Senior Contributor
Senior Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

Can you tell me which extensions you have? Go to Help > Troubleshooting Info and copy and paste the extensions bit here.

Senior Contributor
Senior Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

Also, how are you trying to open a new tab? Ctrl-T? + in the tab bar? Right click, New tab or from the File menu?

New Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

Extensions





             Name
           
           	
             Version
           
           	
             Enabled
           


             ID
           
         


       20-20 3D Viewer	3.0.31.0	true	2020Player@2020Technologies.com

AddThis 3.1.0 true {3e0e7d2a-070f-4a47-b019-91fe5385ba79} Ask Toolbar 3.11.3.15590 true toolbar@ask.com Google Gears 0.5.36.0 true {000a9d1c-beef-4f90-9363-039d445309b8} Java Console 6.0.06 true {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} Java Console 6.0.07 true {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} Java Console 6.0.10 true {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} Java Console 6.0.11 true {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} Java Console 6.0.14 true {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} Java Console 6.0.15 true {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java Console 6.0.17 true {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} Move Media Player 7 true moveplayer@movenetworks.com RealArcade V3 Plugin 3.0 false npmozax@real.com Java Console 6.0.19 true {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} Java Console 6.0.20 true {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} Java Console 6.0.21 true {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} Java Console 6.0.22 true {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} Yahoo! Toolbar 1.6.6.20090220 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}

New Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

In the tab bar

Senior Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

Does any of these two methods for opening a new tab work?

  • Select "File" from the Firefox menu and then select "New Tab"
  • Press Ctrl+T on your keyboard
New Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

I had this problem, but the following advises a cause and fix (remove Ask toolbar) https://support.mozilla.com/hy-AM/questions/783702

Works fine now.

New Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

Please show me how to remove the Ask toolbar

Support Forum Moderator

Re: Firefox won't let me open new tabs since windows updated yesterday

  1. In the Tools menu select Add-ons to open the add-ons manager.
  2. In the Add-ons manager select the Extensions panel
  3. In the list of Extensions click on Ask Toolbar, then click the Uninstall button
  4. Restart Firefox and the Ask toolbar will be uninstalled.
New Contributor

Re: Firefox won't let me open new tabs since windows updated yesterday

That works, thanks.