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Firefox will not release from Task manager when closed.

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New Contributor

Firefox will not release from Task manager when closed.

I am running Windows xp7 service pack 1. With Firefox 16.0.2 with all add ons disabled. The computer is Dell XPS L702x 64 bit. 6G of Ram. I did not have this problem prior to this of Firefox.

2 REPLIES
Expert Contributor

Re: Firefox will not release from Task manager when closed.

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Site Moderator

Re: Firefox will not release from Task manager when closed.

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