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Firefox will not load thumbnails on the youtube website

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New User

Firefox will not load thumbnails on the youtube website

I've cleared my caches and everything, but whenever I'm on youtube the thumbnails won't load. the actual videos run ok, but you only see white where the thumbnail should be.

1 REPLY
Site Moderator

Re: Firefox will not load thumbnails on the youtube website

Check the image exceptions: Tools > Options > Content: Load Images: Exceptions

See Settings for web content, pop-ups, fonts, and languages

  • A way to see which images are blocked is to click the favicon (Site Identification icon) on the left side of the location bar.
  • A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
  • Open the Media tab of the "Page Info" window.
  • Select the first image and scroll down though the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.