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Firefox will not load any websites at all

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New Contributor

Firefox will not load any websites at all

I have been using Firefox for more than awhile, as IE 10 would not work for me, but a few days ago Firefox stopped working all together. I will click Firefox and all that happens is it loads a New Tab, and it has a blank page with no web address. If i type in a web address, it 'loads' for a split second and still is a blank page. I have uninstalled and reinstalled and did not work. I have also reset Firefox, and nothing happens except i get a pointless toolbar back. I do not have Chrome, but IE is working fine for me as i have downgraded to IE 9. I do prefer Firefox though, as it is a bit faster and more simply organized. Is there anything else i can try to fix this problem?

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1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Firefox will not load any websites at all

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

2 REPLIES
Site Moderator

Re: Firefox will not load any websites at all

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

New Contributor

Re: Firefox will not load any websites at all

I don't know what to do. Not much to work with on the screen.