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Firefox will freeze and become unresponsive when using google search from google website

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New User

Firefox will freeze and become unresponsive when using google search from google website

Whenever I use google, which is often since it is my homepage, unless the thing I want to search for is within the first couple of auto-searches that pop up when I'm typing, the auto search will stop and if I press enter or click the search icon Firefox will freeze and I have to shut it down and try again. However, I have no problems when I try it with Firefox in Private browsing.

1 ACCEPTED SOLUTION

Accepted Solutions
Legend

Re: Firefox will freeze and become unresponsive when using google search from google website

-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

13 REPLIES
Legend

Re: Firefox will freeze and become unresponsive when using google search from google website

-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Check and tell if its working.

New User

Re: Firefox will freeze and become unresponsive when using google search from google website

I tried this and there was no change, Firefox froze the next time I used google search.

Legend

Re: Firefox will freeze and become unresponsive when using google search from google website

New User

Re: Firefox will freeze and become unresponsive when using google search from google website

I have the same problem with Firefox 13.0.1 and latest Flash and Nvidia versions all is running on WinXP + SP3.

Firefox freezes always when searching images on Google without crash. It doesn't matter whether FF is in private or normal mode.

I tried to resolve it with reset to default settings, cleaned cache and new profile, but the problem remains.

When this happens I just try to scroll and my Dual Core CPU is already 100% overloaded. Page is loaded I can see some results from image search, but suddenly all becomes unresponsive. After waiting for a long time I can switch and still able to work with other windows with other tabs, but when I go back to the tab with Google image search results all start again 100% CPU overload and FF is unresponsive.

Currently I have only one option to resolve it by Disable new Google Images search style. It annoying but simply using this template for search queries http://www.google.com/images?q=Firefox&sout=1 where is necessary only to place search text on q=**** in the given url.

Site Moderator

Re: Firefox will freeze and become unresponsive when using google search from google website

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


You can also try a new profile by resetting Firefox.

New User

Re: Firefox will freeze and become unresponsive when using google search from google website

I haven't found malware. Firefox freezes on Google Image Search results when scrolling and CPU usage spikes. It's ok If I don't try to scroll.

New User

Re: Firefox will freeze and become unresponsive when using google search from google website

Scrolling causes Firefox Freeze.

New User

Re: Firefox will freeze and become unresponsive when using google search from google website

I have also discovered in about:memory this:

Main Process

WARNING: the following values are negative or unreasonably large.
  explicit/network-memory-cache
  explicit/(6 tiny)
  explicit/(6 tiny)/heap-unclassified
  This indicates a defect in one or more memory reporters.  
  The invalid values are highlighted.

Explicit Allocations
210.53 MB (100.0%) -- explicit
+--4,096.00 MB ('''1945.54%''') -- network-memory-cache [?!]
+--124.37 MB (59.07%) -- js
   +---76.11 MB (36.15%) -- compartment([System Principal], 0x2e8e000)

+---4,037.98 MB ('''-1917.98%''') -- (6 tiny) [?!]
   +-------1.42 MB (00.67%) -- atom-table
   +-------0.93 MB (00.44%) -- xpti-working-set
   +-------0.21 MB (00.10%) ++ layout
   +-------0.16 MB (00.08%) -- cycle-collector
   +-------0.02 MB (00.01%) -- history-links-hashtable
   +---4,040.72 MB ('''-1919.28%''') -- heap-unclassified [?!]
Legend

Re: Firefox will freeze and become unresponsive when using google search from google website