cancel
Showing results for 
Search instead for 
Did you mean: 

Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

SOLVED
Highlighted
New User

Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Every time I open up Firefox, the update checking window opens first, then I get 2 tabs that open. One is my home page, the other is the page that opens after a new version of Firefox is installed. How can I get the Firefox update page to stop opening? I had the same thing happen with the "Download Helper" add-on. The only way I could get it to stop was to disable it. I am running windows 7 and Firefox 9.

Tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Shooting Star

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Please try creating a new profile and check if the problem persists.

14 REPLIES
Shooting Star

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Hi,

Please check if there are more than one entry in Tools (Alt + T) > Options > General > Home Page:.

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

New User

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

There is not. When I open Firefox, the first thing that happens is a window opens up that says it is checking for add-on compatibility, then the 2 tabs open up. One is my home page, the other is the "Hooray! you have the latest version of Firefox" or something like that.

New User

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

"Hooray! Your Firefox is up to date."

Shooting Star

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Please see if there's an updates.xml file in the Firefox installation directory and delete it.

New User

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

These are the only update references I could find: update.locale LOCALE file updater Application updater Configuration settings

Should I do anything with these?

Shooting Star

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Please see this.

New User

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

It's not an issue with Downloadhelper. It's FF.

Shooting Star

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Hi tomburt61,

Please see this

New User

Re: Firefox update page keeps opening in a new tab every time I open Firefox. How do I stop this?

Besides the update tab opening up with my homepage tab every time I open FF, I also cannot save any preference changes. So I followed the instructions for "Corrupt preferences file" and that did not work. I don't know what else to do.