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Firefox tab freeze or content shakes

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New User

Firefox tab freeze or content shakes

Hello

I have two issues I think are related.

sometimes Firefox freeze on one tab when I click on a Firefox/thunderbird link or sometimes when I look a a youtube video, it is random. When it freeze I can click on another tab and have the correct title for it but the conten stay frozen on the same tab.

Sometimes it does not freeze but the web content shakes itself and stop shaking when I open a new tab.

I have tried safe mode : same issue. I have created a new profile : same issue.

Thanks

10 REPLIES
Site Moderator

Re: Firefox tab freeze or content shakes

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
N/A

Re: Firefox tab freeze or content shakes

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" Button reset . Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

New User

Re: Firefox tab freeze or content shakes

As I said previously, I tried Firefox 31 with a new profile so I think it is the same thing that resetting it isn't it ?

New User

Re: Firefox tab freeze or content shakes

I have already tried in safe mode with no change but I will give it a new try

New User

Re: Firefox tab freeze or content shakes

In fact, the shaking of the screen seems appears when the personnal bar is displayed and not when it is not displayed.

New User

Re: Firefox tab freeze or content shakes

this happened to me a few minuites ago, i thought it was just general lagg of my computer but then i checked my internet connection, tried loading google and it was so slow. rebooted my computer and still nothing. But then, i reload internet and everything is fine... long story short i think its down to internet connectivity.

New User

Re: Firefox tab freeze or content shakes

it seems to be related to the bookmarks firefox toolbar (what I called personnal bar two post earlier)

New User

Re: Firefox tab freeze or content shakes

The bug still continues even with the bookmarks firefox toolbar disabled.

Site Moderator

Re: Firefox tab freeze or content shakes

What content is there on the Bookmarks Toolbar?

Is there anything other than "Bookmarks Toolbar items" if you check the in Customize mode?

  • "3-bar" Firefox menu button > Customize
  • View > Toolbars > Customize

Are there any other toolbars present in Firefox?

You can check for problems caused by a corrupted localstore.rdf file.