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Firefox sync setup says invalid email address even though I have entered the full and correct address

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New Contributor

Firefox sync setup says invalid email address even though I have entered the full and correct address

Desktop PC running Win 8, Firefox 19.0.

2 REPLIES
Site Moderator

Re: Firefox sync setup says invalid email address even though I have entered the full and correct address

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

New Contributor

Re: Firefox sync setup says invalid email address even though I have entered the full and correct address

Thanks mate. I wasn't successful with create a new profile but resetting Firefox did the trick. I was then able to set up Sync and have been able to sync my laptop with my desktop. Thanks again for the help.